Privacy Policy

Last updated: October 4, 2026

ZoGood Snacks respects your privacy. This Privacy Policy explains what personal information we collect through zogoodsnacks.ca, why we collect it and how we use and protect it.

INFORMATION WE COLLECT: When you contact us, place an order, arrange a pickup or leave a review, we may collect your name, email address, phone number, billing and shipping address, order and transaction information, pickup or delivery instructions, messages, reviews and other information you choose to provide.

PAYMENT INFORMATION: Payment information is processed securely by our payment service providers. ZoGood Snacks does not intentionally store complete credit card numbers on its own systems.

When you visit our website, certain information may be collected automatically, including your IP address, browser and device information, pages visited and interactions with the website. Cookies and similar technologies may also be used to help the website function, understand website traffic and improve your experience.

HOW WE USE YOUR INFORMATION: We may use your information to process and fulfill orders, arrange shipping or local pickup, process payments and refunds, communicate with you about an order or inquiry, respond to customer service requests, prevent fraud, protect the website, improve our products and customer experience, and meet legal, tax and accounting requirements.

MARKETING EMAILS: We will only send promotional emails when you have chosen to subscribe or otherwise clearly agreed to receive them.

You can unsubscribe at any time by using the unsubscribe option in an email or by contacting us.

COOKIES AND WEBSITE SERVICES: Our website may use cookies, analytics and services provided by companies such as GoDaddy, Google and Yotpo. These services may collect information about how visitors use the website.

You can block or delete cookies through your browser settings. Some website features may not function properly if cookies are disabled.

HOW WE SHARE INFORMATION: We do not sell or rent personal information.

We may share necessary information with service providers that help us operate the business. These may include website and online-store providers, payment processors, shipping and delivery providers, Google services including reCAPTCHA, customer review services such as Yotpo, and accounting, legal or other professional service providers.

We may also disclose information when required by law or when reasonably necessary to protect ZoGood Snacks, our customers or others.

Some service providers may process or store information outside British Columbia or Canada. When this happens, the information may be subject to the laws of the country where it is processed.

INFORMATION RETENTION AND SECURITY: We keep personal information only for as long as reasonably necessary to complete the purposes described in this policy and meet legal, accounting and business requirements.

We use reasonable safeguards to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

YOUR PRIVACY CHOICES: You may contact us to ask what personal information we have about you, request a correction, withdraw consent where applicable, or raise a concern about our privacy practices.

Withdrawing consent may affect our ability to provide certain products or services, such as processing or delivering an order.

THIRD-PARTY LINKS: Our website may contain links to other websites or social-media platforms. ZoGood Snacks is not responsible for the privacy practices or content of those websites.

CHANGES TO THIS POLICY: We may update this Privacy Policy when our business practices, services or legal requirements change. The updated date will appear at the top of this page.

CONTACT US:  For questions or concerns about this Privacy Policy or your personal information, please contact:

ZoGood Snacks

Located in the Shuswap, British Columbia, Canada

zoe@zogoodsnacks.ca